Terms and Conditions

 

SteelSabers / Steelsabers V.O.F.

1. Definitions

In these terms and conditions, the following definitions apply:

  1. Entrepreneur: Steelsabers V.O.F., operating under the name SteelSabers
  2. Customer: any natural or legal person who enters into an agreement with the Entrepreneur
  3. Products: replica and inspired items, including lightsabers
  4. Agreement: any purchase agreement concluded between the Entrepreneur and the Customer

2. Applicability

  1. These general terms and conditions apply to every offer, order, and agreement between the Entrepreneur and the Customer.
  2. Deviations from these terms are only valid if agreed upon in writing.
  3. By placing an order, the Customer agrees to these terms and conditions.

3. The Offer

  1. All Products offered are replica or inspired items and are not officially licensed.
  2. The Entrepreneur is not affiliated with Disney, Lucasfilm, or Star Wars.
  3. Product images and descriptions are provided as accurately as possible but may differ from the actual product.
  4. Obvious mistakes or errors do not bind the Entrepreneur.

4. The Agreement

  1. The Agreement is concluded at the moment the Customer completes the order and payment is successfully processed.
  2. The Entrepreneur reserves the right to refuse orders in case of suspected misuse or irregularities.

5. Prices and Payment

  1. All prices are inclusive of VAT, unless stated otherwise.
  2. Payments are processed via the available payment methods (including Shopify Payments and PayPal).
  3. The Entrepreneur reserves the right to change prices; such changes do not affect already concluded Agreements.

6. Delivery

  1. Delivery takes place at the address provided by the Customer.
  2. The estimated delivery time is approximately 14 days.
  3. Exceeding the delivery time does not entitle the Customer to compensation.
  4. The risk of loss or damage transfers to the Customer upon delivery.

7. Right of Withdrawal (Returns)

  1. The Customer has the right to withdraw from the Agreement within 14 days after receipt of the Product, without providing any reason.
  2. Returned Products must be unused, undamaged, and in their original packaging.
  3. Return shipping costs are borne by the Customer.
  4. After a correct return, the purchase amount will be refunded within 14 days.

8. Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to:

  1. Products that are custom-made or assembled specifically for the Customer
  2. Products that have been used or damaged

9. Use & Liability

  1. Products are intended for decorative use and light dueling only.
  2. Products are not intended for heavy or full-force dueling.
  3. Use of the Products is entirely at the Customer’s own risk.
  4. The Entrepreneur is not liable for injury, damage, or consequential damage resulting from improper or unsafe use.

10. Warranty and Complaints

  1. The Entrepreneur guarantees that Products conform to the Agreement.
  2. Complaints must be reported by email within 7 days after discovery.
  3. Complaints will be handled within a reasonable timeframe.

11. Intellectual Property

  1. All texts, images, and content on the website are the property of the Entrepreneur.
  2. Content may not be copied, reproduced, or used without prior written consent.

12. Force Majeure

  1. The Entrepreneur is not obliged to fulfill any obligation in the event of force majeure.
  2. Force majeure includes, but is not limited to, supplier delays, customs delays, transport disruptions, strikes, or unforeseen circumstances.

13. Governing Law

  1. All Agreements are governed by Dutch law.
  2. Any disputes shall be submitted to the competent court in the Netherlands.

14. Contact Details

SteelSabers / Steelsabers V.O.F.
Registered location: Venlo, The Netherlands
Email: info@steelsabers.nl